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Answer

If you’re experiencing excessive buffering during playback, it’s probably because your Internet connection cannot support continuous playback of the selected video quality. Click HD in the player to select the best quality video file to stream - switching to one of the lower quality options.

You may also want to try one of the following:

  • Close extra browser tabs or other applications that may be using up your bandwidth.
  • Make sure you’re using the latest version of your browser.
  • If you’re still having trouble with playback, you can always reach out to GymCube's support team by emailing us at support@gymcube.com. Please provide with as much information as possible, including the specific video(s) you’re attempting to view, a detailed description of the problem you’re experiencing, and your browser and operating system specs.