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What is GymCube's pricing structure?

Answer

GymCube is a One-Off payment granting you access to the sites key features and downloads

Cost = £47 One-Off Payment

This includes lifetime access to the following

  • Video Archive
  • Exercise Library
  • Healthy Recipes
  • Nutrition Joureny with Ben Coomber
  • myGymCube (Dashboard Profile)
  • Stats Tracking
  • Downloadable Lifestyle Guide
  • Downloadable Nutrition Guide
  • Downloadable Gym Workouts

 

What exactly is included in my membership?...

Answer

When you join GymCube, the one-off payment grants you access to the following content:

  • Unlocks the Video Archive - where you can access all of GymCube's workout videos (including all the archived live recordings)
  • Unlocks the Nutrition Journey - learn about nutrition step-by-step (developed¬†alongside¬†nutritionist Ben Coomber with the general public in mind)
  • Unlocks MyGymCube Dashboard - so you can track your workouts and log¬† your measurements (a proven technique to help you keep focused)
  • Unlocks #GCLifestyle Guide - the download and keep guide featuring tons of training advice and programming guidance from master trainers
  • Unlocks the Nutrition Guide - the download and keep guide is packed with nutrition guidance and healthy recipes for you to try
  • Unlocks Workout Cards¬†- the download and keep workout cards are ideal on¬†your smartphone¬†or to print for use in the gym or at home with equipment

What are the best ways to contact GymCube?

Answer

The best way to contact GymCube is by email. For all queries please email [email protected] and one of our friendly customer care team will respond as quickly as possible. Please be aware, office hours are Monday-Friday, 9am-5pm (UK time)

GymCube's Customer Care is managed by Powah.com

Please contact our friendly¬†Customer Care team¬†Molly, Alessia, Cherie¬†and Katie by emailing [email protected]

 


 

When will I get a response?...

Answer

Due to coronavirus GymCube has unfortunately temporarily lost a lot of its internal team.

We have outsourced customer service and you should send or re-send your customer service issue to [email protected]

The virus has completely changed the business internally and we are sad about this, however, we assure all of our loyal customers that we will endeavour to deal with any issue as quickly as possible.

Thank you for your patience at this crazy-for-all-us time in our lives.

With love ‚ô•ÔłŹ¬†from the whole GymCube team.


 

I have forgotten my password, how do I reset it?

Answer

If you have forgotten your password or simply want to change it, then go to log in and underneath the password field, you will see a 'forgotten password link.

For the GymCube.com website, here is a quick and easy link to help you reset your password > Click Here

Please ensure to check all your spam AND junk folders, as the reset password link often ends up here!

If you continue to have trouble, please contact [email protected] and our friendly customer care team will help you


 

Answer

- Regarding the GymCube.com website:

This is something we recommend you do asap, as you will be generated a username at random by the system, it can be a bit of a pain for your friends to search for you.

Think of it like social media, if your friends join GymCube and want to connect with you but your name is ' jenny_1267 ', then there is little chance of them finding you!

So go to your 'myGymCube' in the top right of the screen, and select 'Settings'.

The first field you are greeted with is 'Display name'.

We recommend putting your full name, just like you would on Facebook or Twitter (remember that if you just put Jenny, there are likely lots of other Jenny's too), so, for example, Jenny Smith.

You can also upload a profile picture here too.


 

Answer

The GymCube website is accessable using all internet enabled devices.

The GymCube website is a Software as a Service for you to use at your convenience, you simply sign up and get access to hundreds of exercise videos and nutrition guidance.

There are tools and downloads in your myGymCube dashboard too. 

Key Features:

  • Video Archive
  • Exercise Library
  • Healthy Recipes
  • Nutrition Guidance
  • Useful¬†Blog Articles

There are tools and downloads in your myGymCube dashboard too. 

  • myGymCube (Dashboard Profile)
    • Stat/Progress Tracking
    • Favourite Your Videos
    • Internal Messaging
    • #GCLifestyle Downloadable Guides

 

 


 

Are these included in my membership?...

Answer

The Add-Ons are named that for transparency and clarity...

Add-Ons are additional optional purchases.

Over the years, GymCube has been key in consulting for many Celebrity Programs, all of which are displayed here.

They are all available for purchase by clicking on the link and buying.

Celebrity Programs are separate purchases away from GymCube, and not included in your GymCube membership.

Your GymCube One-Off payment gives tons of content, but the celebrity add-ons are not included.

Here is what you do get with your one-time payment:

  • Video Archive
  • Exercise Library
  • Healthy Recipes
  • Nutrition Joureny with Ben Coomber
  • myGymCube (Dashboard Profile)
  • Stats Tracking
  • Downloadable Lifestyle Guide
  • Downloadable Nutrition Guide
  • Downloadable Gym Workouts